Customer Service at Europemark Ltd
At Europemark Ltd, our top priority is to provide our customers with the highest level of satisfaction and service. We are committed to ensuring that every shopping experience is seamless, secure, and enjoyable. Our dedicated customer service team is here to assist you with all your needs, from placing an order to post-purchase support.
How to Contact Us
If you have any questions or concerns about your order or our services, please do not hesitate to reach out to us. You can contact our customer service team via email at support@europemarkltd.com. We are here to help and ensure that all your inquiries are addressed promptly and efficiently.
Order Safety and Security
Europemark Ltd uses secure encryption technology to protect your personal information during the ordering process. Your payment details and credentials are never disclosed to third parties under any circumstances. We take every measure to ensure your data is safe and secure when you shop with us.
Payment Options
We offer flexible and secure payment methods to make your shopping experience convenient. At Europemark Ltd, you can pay using major credit cards and debit cards through our secure payment processor and checkout system. These options provide the most convenient and reliable payment processes available.
Pricing Information
All prices listed on our site are in USD and are current. Additional taxes are not included in these prices. Shipping costs and any import duties, if applicable, are also not included. We reserve the right to update our prices at any time without prior notice to reflect market changes and other factors.
Order Confirmation
Once you place an order with us, you will receive a confirmation email containing your order details. This confirmation ensures that your order has been successfully received and is being processed.
Shipping & Delivery
We ship worldwide at the most competitive rates. You can check with your local postal service for more detailed shipping information or contact us directly to inquire about specific delivery charges. Our shipping services ensure that your orders reach you promptly and safely.
What If I Don't Receive My Order?
If your order does not arrive within the expected delivery time, please contact us immediately with your order number. We will work quickly to resolve any issues and ensure that your order is delivered as soon as possible.
What If I’m Not Home During Delivery?
If you are not available to receive your order, our courier will leave a card with instructions on how to collect your package or arrange a redelivery.
Returns, Refunds & Replacements
We strive to ensure that you are completely satisfied with your purchase. For detailed information about our return, exchange, and defected item replacement policies, please visit our Returns and Exchange Policies page. We are committed to making any necessary adjustments to ensure your satisfaction with our products and services.
My Account
Managing your account with Europemark Ltd is simple and secure.
How Can I Remove My Credit Card Information?
You don’t need to worry about your credit card information being stored. We delete all credit card information immediately after payment is received. We do not keep any credit card information on record for your security.
What If I Forget My Account Number or Password?
If you forget your account details, we will send you an email with instructions to reset your password or retrieve your account number. This ensures that you can quickly regain access to your account.
Promotions
Subscribe to our newsletter to stay up-to-date with the latest services and promotions offered by Europemark Ltd. We will send you regular updates on new products, exclusive offers, and special discounts.
Customer Testimonials
We value our customers' feedback and strive to provide the best service possible. Here’s what one of our satisfied customers had to say:
"I purchased a Glamdring Sword as my first sword for my collection as I had only collected knives previously. This is an incredible start. For the price of $73 and 5 days shipping, it is a top-quality product. I am very much happy with the sword's quality and price." - Cody Wiarek
Contact Us
For more information about our customer service policies or if you need assistance, please contact us:
Business Name: Europe Mark ltd
Business Email: support@europemarkltd.com
Business Hours: 9:00 am to 4:00 pm
Support: 24/7 on Live Chat
Business Phone: +44 7925 189768
Address: Europe Mark ltd, Suite 6,Douglas House,196 Road, Blotan, BL1 7AR, United kingdom
